"One does not discover new lands without consenting to
lose sight of the shore for a very long time." - André Gide
"When we listen with the intent to understand others, rather than the intent to reply, we begin true communication and relationhship building.
Opportunities to then speak openly and to be understood come much more naturally and easily.
Seeking to understand takes consideration; seeking to be understood takes courage.
Effectiveness lies in balancing the two." - Stephen R. Covey.
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