I am on the road again as always but this time I had an incident that just riled me.  First of all, the charger for my cell phone simply stopped working.   When I plugged it into the outlet there was no juice.  After lots of testing, I determined to purchase a new one as I had a conference call at the end of the day and did not have time to charge the phone in the car.

That's why I went to Circuit City.  It was the closest store that sold my charger and I had less than an hour to get it done.  So I jumped in my car and drove over. 

Behind the counter was a young man who made me wait while he completed his cell phone call.  No problem, perhaps it was important.  During our discussion regarding my purchase, this Verizon salesman picked up his cell phone and started reading an instant message then actually decided to respond to it while I (the customer) waited. 

I not only called him on it, but informed him that I would write about it on my blog.  That's when I suddenly became important again and he begged me not to write about this awful experience.

We all have our priorities and this is mine.  If you're in Oak Brook, avoid the Verizon store in Circuit City.  They don't care about your business unless you IM them.